All are product(s) are sent securely on a signed for service to ensure full tracking is available.
Individual components and/or peripherals are dispatched in 1-2 working days with delivery scheduled within 2-4 working days.
Custom Work Stations Gaming PCs and Desktops are typically dispatched & delivered within 5-7 working days.
In all instances full tracking information will be provided on dispatch.
PGEN impressive warranty offers two phases of protection –
Our standard warranty begins with a two-year collect-and-return package, during which time we offer unlimited repairs. We’ll both collect and return your custom pc at no charge to you. This applies to all models regardless of the price you have paid.
And we don’t stop there! We also offer an additional three years of warranty coverage after your collect-and-return package expires. During those three years, we’ll continue to provide labour-only support.
Individual components and/or peripherals are covered by the terms and conditions of the Original Manufacturers Guarantee.